Got a problem?
Do you have a consumer problem?
Maybe we can help.
Get in touch with the Action Desk.
Send letters to:
Action Desk,
Newspaper House,
Abbey Road,
Barrow-in-Furness
LA14 5QS
Call: (01229) 840143
Or click here to send an email to Action Desk reporter Amy Fenton
• You must be prepared to have your consumer STORY and PHOTO published in the Evening Mail.
Action desk
Making holiday complaints
CONSUMER Direct has offered advice on how to deal with holiday problems.
Last updated 12 July 2010
Published by http://www.nwemail.co.uk
Watchdog wants quicker ISA transfers
A CONSUMER watchdog is to spearhead a better deal for ISA savers.
Last updated 12 July 2010
Published by http://www.nwemail.co.uk
Benefits cut as man visits his sick wife
A MAN who spent four months abroad looking after his terminally-ill wife was horrified to return home to a £1,400 council tax and rent bill.
Last updated 12 July 2010
Published by http://www.nwemail.co.uk
Asda gave £75 off – then took it back
A WOMAN was delighted when she received a voucher for £75 off her online shopping with Asda – but was then told there had been an error.
Last updated 21 June 2010
Published by http://www.nwemail.co.uk
Calls to phase out backless children’s car seats
ALMOST half of children aged four to 12 are at risk of serious injury from side-on car collisions, according to consumer advice Which? magazine.
Last updated 21 June 2010
Published by http://www.nwemail.co.uk
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Renting pitfalls
THIS week, Wendy Wilkes from Citizens Advice Bureau in Abbey Road, Barrow, tells consumers how to avoid the pitfalls when renting from private landlords.
Last updated 14 June 2010
Published by http://www.nwemail.co.uk
Consumer champ backs new scheme
THE former presenter of Watchdog has backed a new ombudsman to protect consumers against rogue double-glazing firms.
Last updated 14 June 2010
Published by http://www.nwemail.co.uk
Pipe puzzle is solved
A WOMAN feared she would have to pay for repairs to her drains after being told her plumbing had been wrongly connected when her conservatory was built.
Last updated 14 June 2010
Published by http://www.nwemail.co.uk
Working for you
AGE Concern’s Promoting Independence Partnership Project is designed to put people over 50 to in contact with a wide range of services to support them in maintaining independence at home and finding new opportunities in their own communities.
Last updated 8 June 2010
Published by http://www.nwemail.co.uk
New ways to solve debt crisis
IN this week’s column, Lisa Wilford, a manager at the Citizens’ Advice Bureau in Millom, talks about a query the office recently dealt with about debt.
Last updated 24 May 2010
Published by http://www.nwemail.co.uk
Credit where it's due - Ray has his meter back
ACTION Desk recently featured the plight of a disabled man who had been unable to access his electricity meter.
Last updated 24 May 2010
Published by http://www.nwemail.co.uk
Deal agreed - but long wait for cash
A MAN who took his former employer to a tribunal for constructive dismissal has accepted a settlement of £11,000.
Last updated 24 May 2010
Published by http://www.nwemail.co.uk
Woman shocked at salad fly surprise
A WOMAN was horrified when she found a fly in a bag of salad.
Last updated 17 May 2010
Published by http://www.nwemail.co.uk
Woman horrified as bailiff takes car away
A WOMAN had her car taken away by a bailiff because of a £1,000 council tax debt.
Last updated 17 May 2010
Published by http://www.nwemail.co.uk
Lots being done for older jobseekers
IN this week’s column, employment project manager at Age Concern in Barrow, John Abernethy, talks about older people and unemployment, and how his team plans to tackle the problem:
Last updated 17 May 2010
Published by http://www.nwemail.co.uk
Man, 84, wrongly pestered for debt
By Amy Fenton A MAN who has lived at his address for more than half a century was horrified when he began receiving letters from a debt collection agency addressed to someone else.
Last updated 10 May 2010
Published by http://www.nwemail.co.uk
Action desk solves claim over swings
By Amy FentonA MOTHER whose garden swing and slide set were recalled for safety reasons has received extra compensation – thanks to Action Desk.
Last updated 10 May 2010
Published by http://www.nwemail.co.uk
Coping with volcanoes
AS part of our new series of advice columns, this week Consumer Direct’s liaison officer, Gail Savage, talks about the rights of holidaymakers affected by the volcanic ash cloud which grounded planes across the world.
Last updated 10 May 2010
Published by http://www.nwemail.co.uk
Fence left Ray cut off from his meter
A DISABLED man has been cut off from accessing his electricity meter after a fence was put up around it.
Last updated 3 May 2010
Published by http://www.nwemail.co.uk
- Family rescued from cruiser
- Listing call over doomed icon of Barrow’s skyline (29 comments)
- Man stole lighting worth £7k from town walkway
- Homes under hammer
- Coronation Street stars play on Barrow AFC stage (1 comment)
- Flookburgh Steam Gathering
- BATTLE FOR WATERFRONT- Bid to get £120m plan back on track (17 comments)
- Parking crackdown gets under way with patrols (10 comments)
- Campaigners successfully oppose plans for walking and cycling trail (5 comments)
- Family rescued from cruiser
- Listing call over doomed icon of Barrow’s skyline (29 comments)
- Man stole lighting worth £7k from town walkway
- Homes under hammer
- Coronation Street stars play on Barrow AFC stage (1 comment)
- Flookburgh Steam Gathering
- BATTLE FOR WATERFRONT- Bid to get £120m plan back on track (17 comments)
- Parking crackdown gets under way with patrols (10 comments)
- Campaigners successfully oppose plans for walking and cycling trail (5 comments)
- BBC probe begins over Stig imposter
- Shipyard stars in BBC documentary (43 comments)
- Nine staff lose jobs as discount store closes (7 comments)
- Newspaper man dies after stroke (27 comments)
- Man in court charged with Barrow manslaughter
- Body found inside house
- Driest start to year on record brings ban (30 comments)
- Sun causes many fashion disasters (61 comments)
- Man, 38, stabbed at his door
- Listing call over doomed icon of Barrow’s skyline (29 comments)
- BATTLE FOR WATERFRONT- Bid to get £120m plan back on track (17 comments)
- Hospital chiefs urged to abolish parking charges (2 comments)
- Actions done with heavy heart (3 comments)
- Barrow town centre revamp set to finish on time (41 comments)
- Is the smoking ban killing pubs?
- Is the smoking ban killing pubs? (334 comments)
- Family rescued from cruiser
- Listing call over doomed icon of Barrow’s skyline (29 comments)
- Man stole lighting worth £7k from town walkway
- Homes under hammer
- Coronation Street stars play on Barrow AFC stage (1 comment)
- Flookburgh Steam Gathering
- BATTLE FOR WATERFRONT- Bid to get £120m plan back on track (17 comments)
- Parking crackdown gets under way with patrols (10 comments)
- Campaigners successfully oppose plans for walking and cycling trail (5 comments)
- Sun causes many fashion disasters (61 comments)
- Driest start to year on record brings ban (30 comments)
- ‘We’re out of it,’ says zoo boss in council rift (45 comments)
- Newspaper man dies after stroke (27 comments)
- People urged to report hosepipe users (22 comments)
- Listing call over doomed icon of Barrow’s skyline (29 comments)
- Which laws should be scrapped (21 comments)
- Barrow town centre revamp set to finish on time (41 comments)
- Waterfront future in doubt (18 comments)

